ZANY’s will replace items that are of unsatisfactory quality or damaged upon receipt within 7 working days. We do not accept items for exchange or a refund.
HOW TO RETURN OR EXCHANGE YOUR ORDER?
We offer FREE pickup and delivery for exchange of damaged goods within Mumbai.
To make a return, go to the Contact Us tab on zanys.in and write to us. You can also connect with the points-of-contact mentioned on the website. We will have a ZANY’s representative come collect the item for return from you. Once we receive your package, we will process your exchange within 7 business days.
Given the nature of the products and the fact that our bakery items are made fresh on receiving an order, we will not be able to refund or exchange an item.